Thinking

Field notes on systems, marketing and AI.

AI
Systems
Software

A practical guide to AI agents

Marketing

Where B2B Marketing attribution goes wrong

Marketing

Good companies can hide bad systems

The lead
AI
Systems

Why most B2B marketing doesn’t generate revenue

It’s an uncomfortable truth that a lot of decision-makers shy away from, but the reality is a lot of the marketing done by B2B companies probably doesn’t achieve anything.
AI
Systems

The emerging competitive advantage that AI is about to expose

Shiny new technology not living up to expectations is nothing new. Now we are seeing companies investing in a new AI tool with a lot of fanfare – but not necessarily the right results.
Video

Video Notes

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AI
Systems

AI can't automate what it can't see: tips for B2B companies

Marketing
AI

What if the problem isn't when AI content is bad, but when it's good?

Marketing

Where B2B Marketing attribution goes wrong

Thinking in systems means being able to understand how each part of your business connects to all other parts

It's why adding more tools, or fixing things locally, often doesn't end up solving the problem in the way you expected. The hard part is making the underlying system legible, so you can understand flow-on effects and second order consequences."

The index

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AI
Systems
Software

A practical guide to AI agents

When you go beyond that hype, there are some useful and practical ways to use AI and automation, as long as you approach it the right way.
Marketing

Where B2B Marketing attribution goes wrong

Marketing
AI

What if the problem isn't when AI content is bad, but when it's good?

AI
Systems

AI can't automate what it can't see: tips for B2B companies

Software

Before you buy another platform

There’s a myth – no doubt encouraged by those with a vested interest, but also believed too willingly by those who need an easy answer – that AI can magically scale up a business.
Marketing
AI

The symptoms that appear when your systems are struggling

A lot of seemingly isolated problems that arise in growing companies turn out to be symptoms of an underlying problem with the systems.
The pattern beneath

The problem is rarely a missing tool. It's that the system on paper and the system in practice have drifted apart.

The first step is to understand the system. From there, it becomes clear what could be automated, what needs to be added and what can be taken away.

From the archive

Notes worth re-reading

All notes
Software

Before you buy another platform

Marketing
AI

The symptoms that appear when your systems are struggling

Marketing

Good companies can hide bad systems

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